FAQs:

How long does it take to ship?

Shipping time is approximately 2-4 business days within Germany. To Austria, the Netherlands, and Belgium, it takes approximately 4-6 business days.

How much are the shipping costs?

We ship free of charge within Germany. Shipping to Austria, the Netherlands, and Belgium is €4.95.

What types of shipping are offered?

We offer standard shipping with DHL.

Where are the products manufactured?

The pieces are produced in Portugal and finished and shipped in Germany.

Why do you value sustainability and fair trade?

For us, sustainability isn't a trend, but a responsibility. That's why we ship our products plastic-free – to reduce waste and protect our environment. We consciously position ourselves against fast fashion and in favor of fair fashion , because fashion shouldn't be created at the expense of people and nature. Instead of fast-paced trends, we focus on quality, durability, and fair production.

What certifications do your products have?

Our products are made from 100% organic cotton, and our hoodies are GOTS and EVE VEGAN certified. This means they are produced under environmentally friendly and ethical conditions—without harmful chemicals, without animal suffering, and under fair working conditions.

How does the return work?

Um die Rückgabe zu beantragen, kannst Du innerhalb von 14 Tagen nach Erhalt der Bestellung uns unter: incubuss.fashion@gmail.com kontaktieren. Um die Umwelt zu schonen, bitten wir Rückgaben auf das nötigste zu begrenzen

Where can I contact you with questions, suggestions and cooperation proposals?

Feel free to email us at: incubuss.fashion@gmail.com