FAQs:

How long does it take to ship?

Shipping time is approximately 2-4 business days within Germany. To Austria, the Netherlands, Belgium, and Spain, it takes approximately 4-6 business days.

How much are the shipping costs?

We ship free of charge within Germany. Shipping to Austria, the Netherlands, Belgium, and Spain is €4.95.

What types of shipping are offered?

We offer standard shipping with DHL.

Where are the products manufactured?

The pieces are produced in Portugal and finished and shipped in Germany.

Why do you value sustainability and fair trade?

For us, sustainability isn't a trend, but a responsibility. That's why we ship our products plastic-free – to reduce waste and protect our environment. We consciously position ourselves against fast fashion and in favor of fair fashion , because fashion shouldn't be created at the expense of people and nature. Instead of fast-paced trends, we focus on quality, durability, and fair production.

What role does mental health play at Incubuss Fashion?

We advocate for mental health by sharing mindful messages and creating a community where everyone feels supported. Our goal is to collaborate with organizations like the Mental Health Action Alliance to raise awareness and actively help.

Because in our opinion, well-being begins not only with what we wear, but also with what we do in our society.

What certifications do your products have?

Our products are made from 100% organic cotton, and our hoodies are GOTS and EVE VEGAN certified. This means they are produced under environmentally friendly and ethical conditions—without harmful chemicals, without animal suffering, and under fair working conditions.

How does the return work?

To request a return, you can contact us at incubuss.fashion@gmail.com within 14 days of receiving your order. To protect the environment, we ask that you limit returns to the absolute minimum.

Where can I contact you with questions, suggestions and cooperation proposals?

Feel free to email us at: incubuss.fashion@gmail.com